Conference Programme Monday, 8 November 2010 11.00-12.30 Meeting of ICA Board and Program Committee Chair: Frank Leyman, Chairman, ICA 12.30-13.45 Lunch & Talk by World Bank (for all ICA members) 14.00-17.00 Annual ICA Council Meeting Chair: Frank Leyman, Chairman, ICA Attendees: Board, Program Committee and National & Deputy National Representatives only 17.00-17.30 Election of Board & Program Committee Members Chair: Frank McDonough, Life Member, ICA Attendees: Board, Program Committee and National & Deputy National Representatives only 17.30-18.30 Welcome and Orientation for New Attendees Chair: Martha Dorris, Senior Advisor & Larry Caffrey, Treasurer, ICA 18.30 ADJOURN 19:00 Welcome Reception: Metro Centre Room, Liaison Hotel Host: Dave McClure, Associate Administrator, GSA Office of Citizen Services and Innovative Technologies, USA Welcome: Martha Johnson, Administrator of General Services, USA Vivek Kundra, Federal CIO, USA 44th ICA Conference Programme Open Government – Making It Work The Internet and innovative technology enable citizens to have a greater say in national policymaking, effecting a transformational change in the relationship between the public and the governments that represent them. Governments around the world are stepping up to use online tools and advanced technology to make their processes more transparent, to encourage informed public participation, and to foster collaboration across government and with other sectors of society. Advances such as cloud computing, mobile technology and better security allow unprecedented efficiencies in the use of technology, which will make it easier to engage citizens as active participants in determining government priorities. The International Council for IT in Government Administration will explore the many ways governments are using technology to invite the public in, to solicit citizens’ ideas and comments, and to make themselves accountable to the people they serve. Tuesday, 9 November 2010 09.00-09.20 (20 min) Conference Opening ICA Chair: Frank Leyman, Chairman, ICA 09.20-10.00 (40 min) Opening Keynote Address: Open Government – Making It Work Chair: Frank Leyman, Chairman, ICA Keynote Speaker: Martha Johnson, Administrator of General Services, USA 10.0-10.15 (15 min) BREAK 10.15-11.30 (75 min) Panel 1: Future Technology Directions 1 This session will provide an insight into the future technology directions of different countries. Each panellist will share his/her country’s directions and there will be a discussion around points of convergence and divergence in future plans. How aggressively are technologies like cloud computing, web 2.0 and mobile devices being pursued? This panel will give us the opportunity to find out. Chair: Hans Werner Ksica, Management Consultant, Head of IT Organisation and Procurement, Austrian Federal Ministry of Education, Arts and Culture, Austria Speakers: “Governing e-participation: the case of Taiwan” Dr. Don-yun Chen, Director, Taiwan E-Governance Research Center, Taiwan “IT as an innovation driver”, Maarten Hillenaar, CIO, The Netherlands Technology offers many new possibilities and thus serves as a driver of innovation. It enables governments to do and know more. This implies that citizens and industry will expect more of the government. Because of the internet it’s easier for citizens to engage as active participants in determining government priorities. How we deal with information at this point will affect the way citizens regard their government in the future. “Collaboration, Consolidation and Convergence”, Corinne Charette, Federal CIO, Canada. 11.30-12.15 (45 min) GROUP PHOTO 12.15-14.00 (1 hr 45 min) LUNCH (provided) 14.00-16.00 (2 hours) Breakout Session 1: Proactively Open Government How is more open government impacting our relationships with constituents? How is it affecting our efficiency and effectiveness? This breakout session will explore the outcomes of policies, strategies and specific initiatives undertaken to make government more transparent and open. Advances in Freedom of Information, open data and proactive disclosure are changing the nature and quantity of information available to our citizens, to private enterprise, to other government institutions and to other governments. Participants will discuss the motivations, intended and some unintended outcomes of more open government, as well as existing and developmental open government initiatives. Chair: Peter Bruce, CIO, Agriculture and Agri-food, Canada Facilitators: Mr. Warren Hero, Head of E-Government, South Africa Frank McDonough, Life Member, ICA Howard Jyan, Deputy Director, Department of Information Management Research, Development and Evaluation Commission, Executive Yuan, Taiwan [Coffee break will be served during Breakout session] 16.00-17.00 (1 hour) Highlights from Country Reports 1 Chair: Larry Caffrey, Treasurer, ICA 17.00-19.00 ADJOURN 19.00 American Evening – Ronald Reagan Building Host: Robert Peck, US Public Buildings Service Commissioner (Buses will leave at 18.15 from the Hotel) Wednesday, 10 November 2010 09.00-09.45 (45 min) Breakout Session Report Back 1 Chair: Peter Bruce, CIO, Agriculture and Agri-food, Canada 09.45-10.30 (45 min) Keynote Address: Connecting Government, Citizens and Businesses in the Modern Mobile World Chair: Seppo Kurkinen, Counsellor, State IT Management Unit, Ministry of Finance, Finland Keynote Speaker: Yrjö Benson, State IT Director and CIO, State IT Management Unit, Ministry of Finance, Finland 10.30-11.00 (30 min) BREAK 11.00-12.00 (1 hour) Panel 2: Mobile Government Service Chair: Dr Nachman Oron, Strategic Consultant, Israel GOV.CIO, Israel The development of mobile government is speeding up. Wifi, laptops, PDAs and mobile phones have been part of everyday life for business users and citizens alike. In the recent few years, the quickly increasing number of smart phones has created new lucrative opportunities for governments to start to create more services for these advanced mobile platforms. In this panel, the advantages and challenges of mobile government are discussed, including secure mobile identification, distinct user experience of mobile platforms and examples from different countries on how the public sector has started to utilize the fruits of “mobile revolution”. Speakers: “Mobile Government in Singapore”, Amos Tan, Programme Director, e-Gov Masterplanning Programme Office and Deputy Director, e-Government Planning and Service Delivery, Infocomm Development Authority, Singapore “M-Government in Korea”, Won-Seon Ko, Director, E-Government Planning Team, National Information Society Agency, Korea “Mobile Apps in the US”, John Murphy, Director, T Services and Solutions, GSA Office of Citizen Services and Innovative Technologies, USA. Observations on the U. S. Government and General Services Administration's approach to supporting open government and related tools and, more specifically, efforts currently underway to broaden the impact of mobile applications using government information 12:00-14.00 LUNCH (provided) 14.00-15.00 (1 hour) Technology Vignettes Chair: Won-Seon Ko, Director, E-Government Planning Team, National Information Society Agency , Korea The purpose of this session is to showcase the experimentation and deployment of innovative and emerging technologies in Government. We aim to stir the imagination of the audience by showing some exciting usage scenarios of leading edge technologies, or even technologies still in research labs today. Speakers: “Step for u-Service”, Won-Seon Ko, Director, E-Government Planning Team, National Information Society Agency, Korea. “MyBelgium.be”, Frank Leyman, Chairman, ICA “Blogging: "Writing" the Wrongs of Internet Information”, Tracie Noftle, Director, Learning Communications, and Adrian Cloete, Manager, Social Media Initiatives, Human Resources and Skills Development Canada “Online Tools to Engage Citizens”, Leilani Martinez, New Media Manager, GSA Center for New Media and Citizen Engagement, USA “Innovative Technologies Enable Virtual Access to Israeli Courts”, Yarden Yaedeni, CTO, Israel Courts Administration, Israel 15.00 -17.00 (2 hours) Breakout Session 2: Collaboration Across and Beyond Government As collaborative applications for citizen participation become more and more the mainstream for eGovernance, new challenges emerge as systems and pilots mature. Moving from theory to practice, issues such as policy orientation, legislation coverage at Cross-Border, National and Local Levels, and the evolution of eParticipation solutions, have to be examined under the light of a maturing domain. Within this context, this workshop will bring together practitioners to discuss issues around real encountered problems and proposed solutions, so that an exchange of knowledge and experience can be gained. Specific attention will be paid, apart from policy and technology issues, to implementation-related issues such as impact assessment methods, quality and risk management techniques, stakeholders’ engagement, dissemination and sustainability. Chair: Vasilis Koulolias, Executive Director, Gov2U Facilitators: Ann Macintosh, Professor of Digital Governance and Director of Learning & Teaching, Institute of Communication Studies, University of Leeds Scott Hubli, Director of Governance Programs, National Democratic Institute Sharon Dawes, Senior Fellow, Center for Technology in Government, University at Albany, State University of New York [Note: Coffee break to be taken during discussion.] 17.00-18.00 (1 hour) Highlights from Country Reports 2 Chair: Larry Caffrey, Treasurer, ICA 18.00 ADJOURN FREE EVENING Thursday, 11 November 2010 09.00-09.45 (45 min) Breakout Session Report Back 2 Chair: Vasilis Koulolias, Executive Director, Gov2U 09.45-10.45 (1 hour) Panel 3: Cyber Security Management How does government address the cyber security risks that are increasingly prevalent today? In this session, the panellists will share their experiences in managing the cyber security threats so as to safeguard government digital assets. The measures taken could range from the use of technology to implementing organizational processes to monitor, prevent and recover from cyber security incidents. Chair: Trevor Smallwood, Assistant Secretary, Cyber Security Branch, Australian Government Information Management Office, Department of Finance and Deregulation, Australia Speakers: “Using Technical Assessment to Reinforce ISMS: Introduction of Cyber Healthcheck”, Pei-Wen Liu, Deputy General Director, Institute for the Information Industry, Taiwan “Facilitating Cyber Security in Developing Countries”, Samia Melhem, Senior Operations Officer, Policy Division, Global Information and Communication Technology Department, The World Bank Group “Cyber Crime – The Israeli Experience”, Shimon Broner, Senior CIO, Ministry of Industry, Trade and Labour, Israel 10.45-11.15 BREAK 11.15-12.15 (1 hour) Panel 4: Future Technology Directions 2 This session is a continuation of Panel 1. It will provide an insight into the future technology directions of different countries. Each panellist will share his/her country’s directions and there will be a discussion around points of convergence and divergence in future plans. How aggressively are technologies like cloud computing, web 2.0 and mobile devices being pursued? This panel will give us further opportunity to find out. Chair: Darlene Meskell, Director, GSA Global Government Innovation Networks, USA Speaker: Tal Haramati, Senior Deputy of the Accountant General and National CIO, Israel James Kang, Assistant Chief Executive and Government CIO, Infocomm Development Authority, Singapore Jean-François Junger, Head of Sector, DG Information Society and Media, European Commission 12.15-14.00 LUNCH (provided) 14.00-15.15 (1 hour 15 min) Panel 5: Cloud Computing Cloud Computing has the potential to greatly reduce waste, increase data center efficiency and utilization rates, and lower operating costs. Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. Given that cloud computing has the potential for significant cost, time, and efficiency savings - how should governments leverage on it? This panel will discuss the governance, acquisition and security issues of cloud computing. Chair: Martha Dorris, Deputy Associate Administrator, GSA Office of Citizen Services and Innovative Technologies, USA Speakers: “Creating Conditions for a Federal Cloud”, David McClure, Associate Administrator, GSA Office of Citizen Services and Innovative Technologies, USA “Embracing service delivery innovation via Government of Canada private cloud”, Maurice Chenier, CEO, IT Services Branch, Public Works and Government Services, Canada “Progress of Kasumigaseki Cloud (Government Common Platform) Development”, Tsuyoshi Yoshimuta, Director, Government Information Systems Planning Division, Administrative Management Bureau, Ministry of Internal Affairs and Communications, Japan 15.15-15.45 BREAK 15.45-16.00 Conference Report: Future Leaders Program Chair: Frank Leyman, Chairman, ICA Speakers: Future Leaders 16.00-16.20 Conference Summary Rapporteur: Prof Yvan Lauzon, Assistant to the Associate Minister, Ministry of Governmental Services, Québec , Canada 16.20-16.45 Looking ahead to 45th ICA Conference in Taipei, Taiwan – Howard Jyan Hong Wei, Deputy Director, Research, Development and Evaluation Commission, Taiwan 16.45-17.15 Conference Closing – Frank Leyman, Chairman, ICA 17.15-19.00 ADJOURN 19.30 ICA Gala Dinner – Museum of Women in the Arts ICA Awards Ceremony (Buses will leave at 18.45 from the Hotel)
