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The curtain came down on yet another successful annual event. We bid goodbye to the rapidly growing, impressively transforming and undoubtedly beautiful city of Medellín, Colombia, the city which hosted the ICA 50th Golden Anniversary Conference during the 13th-16th of November.

The Board and Programme Committee, along with our National Delegations and the participants who actively took part in the conference programme, would like to extend a warm thank you to this year’s host, the Colombian Ministry of ICT (MINTIC) and to the dedicated organizing staff that made sure this event was memorable for all attendees.


A special note of appreciation goes out to the Minister of ICT, Mr. David Luna who made time to honor this year’s gathering with his presence during the closing event of the ICA Conference; while fully attentive was the National Representative and Colombia’s Vice Minister of ICT Mr. Daniel Quintero who was actively involved throughout the programme themed Digital Government: Designing for the citizen experience.


We welcome you to this special Conference edition of our Newsletter and hope you enjoy it!

The ICA Secretariat Team




 Council Meeting


The Conference kicked off with the Council meeting where nationals and deputy nationals gathered to address organizational matters but also to review Board and Programme Committee members’ status as well as new country entries.



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Conference Overview - Digital Government: Designing for the citizen experience


The 50th Golden Anniversary Conference brought together government CIOs and other relevant stakeholders from all around the world to Medellín, the second largest city of Colombia and capital of Antioquia.


At the center of all topics shined the CITIZEN; also referred to as customer nowadays and not by light reference since as all customers, citizens have expectations or better yet-demands.

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Special Conference Moments

The Conference commenced and came to an end on plenty of commemorative notes.

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51st ICA Conference

In January the Board and Programme Committee will be kicking off preparations for the next annual ICA Conference. Be a part of the planning! Tell us the topics you would like to see discussed.


Country Reports…


This year’s Country Reports, for those who were unable to attend the conference, focused on how governments define Open Government and the strategies designed to implement it. The ways each government’s strategic planning is influenced by suppliers, customers and their legal framework. They looked at the considerations and allowances concerned in order to implement Strategy Plans for delivery of services within the evolving technologies (leveraging of Cloud; 4G/LTE/5G; IOT and social media, instant messaging and the like). And finally addressed how open data is made accessible at cross-agency, national or multi-national level.


Country reports are available online to registered members.


On the National Front


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Interesting Reads


During our conference there was information sharing beyond the presentations that are available in the Members Only section of our website. Below we have some interesting publications we believe your will find of value!




Digitalization and the development of new information technology (IT) is one of the strongest forces of change in society. The technology called ”Blockchain” is one of the most talked about technologies in recent years, both within the IT community, but also within the financial services industry.


The following report from Sweden is part of a project with Lantmäteriet (The Swedish Mapping, Cadastre and Land Registration Authority), Telia, ChromaWay and Kairos Future to study the possibilities of using blockchains as a technical solution for real estate transactions.


Read the report




The OECD Digital Government Studies focus on the Open Government Data Review of Mexico: Data Reuse for Public Sector Impact and Innovation.


Read the complete study





Finally, OECD reviews the regulatory policy in Chile and the government capacity to ensure high-quality regulation.


Read the complete study


We look forward to meeting each one of you again soon-and remember, if you would like to share news, ideas, concerns or surveys from your country, contact the secretariat who will ensure that your message makes it to those you wish to reach!


Special thanks to the Israeli delegation and Toshi Zamma for
the Conference photos provided!


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