"Transforming Nations - from e to d to AI"
| Monday September 3rd, 2018 | |
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| Governance Day Scandic Park Helsinki (Rooms - VISION II & III) | |
| 08:00 - 14:00 |
Registration Opens (Ground Floor) |
| 08:30 - 09:00 |
Orientation Corner (VISION III) Welcome and information session for new observing countries. Chair:
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| 09:00 - 12:30 |
HELP - ICA Peer to Peer Exchange (VISION III) The “ICA Knowledge Sharing IT Government Programme” aims to develop IT government professionals’ technological skills in technologically emerging countries by facilitating this “Knowledge Sharing Seminar” or “Peer to Peer Education Lab”. The Programme, organized by ICA and with the joint effort of the World Bank High-level Experts, Leaders, and Practitioners (HELP), will bring together field experts and academia in order to address “digital awareness and implementation” in developing countries. Moderators:
Lecturers:
Attendees: Only delegates who have pre-registered to this programme. |
| 10:00 - 10:50 |
ICA Board Meeting | Board Members Only (VISION II) Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan |
| 11:00 - 12:30 |
ICA 52nd Annual Council Meeting & Elections (VISION II) Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan Attendees: Governing Board, Programme Committee, National Representatives and Deputy National Representatives only (no substitutes)
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| 12:30 - 14:00 |
Lunch |
| 14:00 |
Buses Depart from Hotel Lobby for Site Visit |
| 14:30 - 17:00 |
Site Visit – OP Financial Group OP Financial Group is the largest financial services provider in Finland. 95% of OP’s customer touch points are already today digital. OP is developing fully digital service processes to further enhance the customer experience. We will take a look how OP is utilizing new technologies in service development:
Hosts:
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| Welcoming Event | |
| 17:15 - 19:00 |
Finnish Tax Administration (INVITATION ONLY) Special Presentation: Mr. Markku Heikura, Director General , Finnish Tax Administration | Government of Finland |
| 19:15 | Buses Depart for Hotel |
| Tuesday September 4th, 2018 | ||
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| Information Day Scandic Park Helsinki (Room - VISION I) | ||
| 08:30 |
Registration Opens (Ground Floor) |
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| 09:00 - 10:00 |
Session 1 |
Opening Session Welcome by Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan Speakers:
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| 10:00 - 10:30 |
Coffee Break |
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| 10:30 - 10:50 |
Session 2 |
Keynote Presentation: The Fourth Industrial Revolution Chair: Dr. Magnus Enzell, Senior Adviser - Ministry of Finance | Government of Sweden Keynote Speaker: Prof. Christian Guttmann, CEO, VP | Tieto The First Industrial Revolution was of urbanisation and industrialisation, powered by steam. The Second used electricity, for mass production. The Third, also known as the Digital Revolution, is the evolution of analog and mechanical devices to electronics and digital technology. We are in the Third Industrial Revolution and are on the cusp of the Fourth Industrial Revolution - a new and exciting era in which technology becomes embedded within our everyday lives, marked by breakthroughs in AI, robotics, IoT, and other technologies. How have AI experts been equipping themselves to respond, as the society moves from “d” to “AI”? What are the steps they have taken in responding to Government applications that aim to address societal challenges? Our distinguished AI expert will share with us the working principles, the exciting initiatives, the successes and perhaps the failures and learnings that he has experienced thus far in applying Artificial Intelligence, Machine Learning and Data Science. |
| 10:50 - 12:30 |
Session 3 |
Government Update - Getting the Public Sector and IT Departments to Think Business Transformation, Digitalisation, and Beyond Real-world practices of digital transformation. In this session we will take a look at how a number of governments have transformed or are transforming from an e-Government to a digital-Government, and in some instances even making the move towards an “AI-Government”. Chair: Dr. Magnus Enzell, Senior Adviser - Ministry of Finance | Government of Sweden Speakers:
AI Expert: Prof. Christian Guttmann, CEO, VP | Tieto |
| 12:30 - 14:00 |
Lunch |
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| 14:00 -14:45 |
Session 4 |
Industry - Co-creation of Collaborative Transformation Chair: Mr. Shimon Broner, Senior Chief Information Officer Ministry of Economy | Government of Israel "Two are better than one because they have a better return for their labor." The co-operation between Government and Industry is an excellent example of the wise proverb. The Government provides the necessary funding to enable the Industry’s competitively advanced technological research, while we can’t overlook the role of Academia who also joins at the forefront as a major player in the R&D process. Our distinguished panel will discuss the functions and outcomes during this collaborative transformation process through case studies of ICA member countries so that we better understand the dynamics of these alliances and correctly implement the best practices that evolved from these joint ventures. Speakers:
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| 14:45 - 15:30 |
Session 5 |
Member Update Member States present their major achievements and concerns of the past year. They will share how their government's citizen centric services measured up to an effective, transparent and above all secure user experience. Coordinator: Mr. Peter Littlefield, Chief Information Officer (CIO) Employment and Social Development | Government of Canada Chair: Mr. Peter Bruce, Senior Associate | Institute on Governance Co-Chair: Mr. Denis Skinner, Director General | Government of Canada |
| 15:30 - 15:45 |
Coffee Break |
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| 15:45 - 16:30 |
Session 6 |
Member Update - Interactive Demonstration Member States' select best case practices will be analysed during an interactive discussion. What are the lessons learned during this journey of transformation? Our participating technology experts will be called upon to advise on the way forward. Coordinator: Mr. Peter Littlefield, Chief Information Officer (CIO) Employment and Social Development | Government of Canada Chair: Mr. Denis Skinner, Director General | Government of Canada Co-Chair: Mr. Peter Bruce, Senior Associate | Institute on Governance |
| 16:30 - 17:30 |
Interaction with High Level Experts, Demonstration Leaders and Practitioners (HELP) (VISION III) Member States CIOs will interact with the World Bank HELP programme participants on topics related to digital transformation challenges. ONLY REGISTERED PARTICIPANTS |
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| 16:30 - 17:00 |
Day Roundup: Prof. Harald Kjellin, eGovlab at Stockholm University | Sweden |
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| Evening Event | ||
| 18:15 | Buses Depart from Hotel | |
| 19:00-21:30 | Boat Dinner at Helsinki Archipelago (INVITATION ONLY) Dress: Smart Casual | It is recommended to be prepared for colder weather |
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| 21:45 | Buses Depart for Hotel | |
| Wednesday September 5th, 2018 | ||
| Interaction Day
Scandic Park Helsinki (Rooms - VISION I, II & III) | ||
| 08:30 |
Registration Opens (Ground Floor) |
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The Future of Public Services through AI While a number of public administrations worldwide are deploying Artificial Intelligence (AI) to address societal challenges with greater efficiency and personalised service to citizens, there are still others who are sceptical about the implications. Specific use algorithms greet us on our digital devices, connect us to news of personal focus and partly take on the driver’s seat! In production, we see changes concerning work culture and environment, as well as introduction of new infrastructures- all presenting new challenges in ethics, data privacy and governance for legal researchers, experts and practitioners. This interactive day looks at “The Future of Public Services through AI.” The morning briefing sessions will lead us to the afternoon “deep dives” addressing these issues, while the closing session will map the away ahead. Together, Government CIOs, public servants, industry, civil society and AI experts will discuss accomplishments, future challenges and the role that public administration should play for the overall benefit of society. |
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| 09:00 - 09:15 |
Session 7 |
Scene Setting & Introduction of Day Ahead (VISION I) Interaction Day Chair: Mr. Vasilis Koulolias, Director of eGovlab | Sweden |
| 09:15 - 09:55 |
Session 8 |
Celebrating what AI has Achieved (VISION I) Speaker: Prof. Love Ekenberg, Professor in Computer and Systems Sciences, Stockholm University | Sweden; Senior Research Scholar at International Institute for Applied Systems Analysis (IIASA) | Austria |
| 09:55 - 10:30 |
Session 9 |
Mapping the Ecosystem (VISION I) As researchers and technology companies are increasingly contributing to personalized public services for the citizens, Governments need to assess and develop adequate skills to drive innovation and become key contributors towards AI advancements. This session will navigate within this ecosystem of different structures, skills, cultures, languages and ethics and will touch of some policymaking scopes between the relationship business and the public sector. Speaker: Mr. Yih-Jeou Wang, Head of International co-operation, Agency for Digitization, Ministry of Finance | Government of Denmark |
| 10:30 - 11:00 |
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Interaction - Panel |
| 11:00 - 12:00 |
Session 10 |
“Deep Dive” Team Introductions - Ice Breaker (VISION II & III) Participants will join their assigned workgroup in preparation of afternoon session in a casual setting. |
| 12:00 - 12:10 |
Group Photo (VISION I) |
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| 12:10 - 13:30 |
Lunch |
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13:30 - 15:00 |
Session 11 |
AI and the Public Sector Today - Exploring the Present (VISION II & III) Stakeholders’ mapping. Topic 1: Governance, Ethics and Legal
Topic 2: Soft and Hard Infrastructure that Support Machine Learning
Topic 3: Robotics, General/Specific Function
Topic 4: Human Resources, Capacity Building
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15:00 - 16:30 |
Session 12 |
Future of AI within the Public Sector (VISION II & III) Topic 1: Governance, Ethics and Legal
Topic 2: Soft and Hard Infrastructure that Support Machine Learning
Topic 3: Robotics, General/Specific Function
Topic 4: Human Resources, Capacity Building
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16:30 - 17:00 |
Session 13 |
Report back from Deep Dives Session (VISION I) All together we summarize and discuss the outcomes of the day, the insights, surprises and lessons learnt to take forward. |
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17:00 - 17:30 |
The Work Ahead of Us (VISION I) Motivational Speaker: Prof. Harald Kjellin, eGovlab at Stockholm University | Sweden |
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17:30 |
Conference Day Closing |
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Free Evening |
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| Thursday September 6th, 2018 | ||
| Consolidation Day
Scandic Park Helsinki (Rooms - VISION I, II & III) | ||
| 06:30 - 07:00 |
digiFunRun and Walk (Hesperia Park) Join the first ICA Conference digiFunRun and Walk, and what a better place to introduce it, than Helsinki! Running or even Walking is the most accessible form of physical activity with many physical and mental health benefits... and believe us... you will need it! It's also a great way of getting to know our neighboring Hesperia Park while making new ICA friends. Meet at 6:20 (Hotel Lobby) |
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| 08:00 |
Registration Opens (Ground Floor) |
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| 09:00 - 10:30 |
Session 14 |
Collaboration Coffees-Demonstration (VISION I, II & III) Developing an effective digital government to enhance pleasant user experience with trust and satisfaction is one of the major tasks for many countries. Citizens expect more precise personalized services and a smarter service acquisition environment. Using personal data wisely and safely while providing on-line services would meet these requirements. In this group’s discussion, participants will examine the important topics of using personal data. By exchanging the experience and knowledge, we can generate concrete ideas for governments to provide the data-driven personalized services for citizens' needs, even before they ask for it! Chair: Mr. Cheng-Ming (Ken) Wang, Senior Analyst of National Development Council | Government of Taiwan Topic1: Use and sharing of data and MyData to promote Proactive Government Topic2: Ask once: International cooperation Topic3: Data driven innovation in the public sector Topic4: Cybersecurity |
| 10:30 - 11:00 |
Coffee Break |
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| 11:00 - 11:30 |
Session 15 |
Collaboration Coffees - Report Back (VISION I) Report back from the four Topic Groups |
| 11:30 - 12:30 |
Session 16 |
International Cooperation Corner (VISION I) Chair: Mr. Frank Leyman, Manager International Relations, Digital Transformation Office | Belgium Speakers:
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| 12:30 - 14:00 |
Lunch |
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| 14:00 - 15:30 | Session 17 |
The Journey of New Technologies in Finnish Society (VISION II) When it comes to new technology, often there is a lot of talk and even more promises; but in this session we will take a sneak peek at some very promising cases and pilots displaying solutions enabled through new technology for both the Finnish government as well as the Finnish society. Chair/Moderator: Mr. Aleksi Kopponen, Special Advisor, Ministry of Finance | Government of Finland |
| 15:30 - 15:45 |
Coffee Break |
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| 15:45 - 16:30 |
Session 18 |
Rapporteur Session (VISION I) Report back from Developing countries ICA Rapporteur: Prof. Harald Kjellin, eGovlab at Stockholm University | Sweden |
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16:30 - 17:00 |
Session 19 |
Closing Session (VISION I) Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan Looking Ahead to the 53rd ICA Conference And while we take a look ahead we can't miss a look back to this year's special efforts for a great event! Special Tribute: Mr. Larry Caffrey, Deputy Treasurer & ICA Life Member | UK |
| Closing Event | ||
| 18:30 |
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Buses Depart from Hotel |
| 19:00 - 21:50 |
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Government Banquet Hall (INVITATION ONLY) Dress: Formal |
| 22:00 |
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Buses Depart for Hotel |