9.00-12.30

Meeting of ICA Governing Board and Programme Committee

Chair: Peter Bruce, Chairman, ICA

12.30-14.00

LUNCH & NETWORKING (Lunch Provided)
Governing Board, Programme Committee & Council Members

14.00-16.30

ICA 46^th Annual Council Meeting

Chair: Peter Bruce, Chairman, ICA

Attendees: Governing Board, Programme Committee, National Representatives and Deputy National Representatives only (no substitutes)

16.30-17.00

Election of Board & Program Committee Members

Chair: Frank McDonough, Life Member, ICA

Attendees: Governing Board, Programme Committee, National Representatives and Deputy National Representatives only (no substitutes)

17.00-18.00

Welcome and Orientation for New Attendees

Chair: Larry Caffrey, Treasurer, ICA

18.00

ADJOURN

19:00

Welcome Reception: Inbal Hotel

Host:
Rabbi Professor Daniel Hershkowitz, Minister of Science and Technology, Israel

09.00-09.10

Conference Opening

ICA Chair: Peter Bruce, Chairman, ICA

09.10-09.30

Welcome Address by Dr. Yuval Steinitz, Minister of Finance, Israel

09.30-10.10

Opening Keynote “Smarting Government: From IT Doers to IT Leaders”

IT is moving from back office to the front office. In many settings -- including Government and public services -- the organization depends more and more on IT-based processes. In this talk, Prof. Sivan will cover 10 critical lessons that turn IT doers into IT Leaders. Examples include: What are the skills, and mental models needed for the Government CIO? What are the governance models that match long term prosperity? And what does research tells us about short term vs. long term IT based innovation?

Chair: Peter Bruce, Chairman, ICA

Keynote Speaker: Yesha Sivan, Head of Information Systems Program, School of Management & Economy, Tel-Aviv-Yaffo Academic College, Israel

10.10-10.45

GROUP PHOTO & BREAK

10.45-12.30

Panel 1: Connected Society – Bridging the Gap

In this session, the panelists will provide insights into the challenges and opportunities presented to Governments by the evolution of a Connected Society powered by ICT.

Chair: Nachman Oron, Strategic Consultant, Israel

Speakers:

• Carmela Avner, Government CIO, Israel
• Andy Nelson, Government CIO, UK
• James Kang, Government CIO, Singapore
• Costas Agrotis, Director, Department of Information Services, Cyprus

12.30 -13.30

LUNCH & NETWORKING (Lunch Provided)

13.30 -18.00

Site Visit to Intel

Leader: Shimon Broner, Senior CIO, Ministry of Industry, Trade & Labor, Israel

18.00

ADJOURN

FREE EVENING

09.00-09.30

ICA Study Groups Update

Chair: Shimon Broner, Senior CIO, Ministry of Industry, Trade & Labor, Israel

Study Group Leaders:

1. “A Comparative Study of National ICT Governance Models”
   Sue Bateman, Senior Adviser, International Relations, IT Reform, Cabinet Office, UK
2. “Security – Web Certificates”
   Jan Timmermans, Policy Coordinator, Ministry of the Interior and Kingdom Relations, The Netherlands

09.30-11.30

Breakout Session 1: ICA Study Group Topics

There will be three breakout groups, one on each of the following topics:

1. Governance
2. Security, Identity, Privacy, eID
3. Cloud Computing

Facilitators:

1. “Governance”
   Sue Bateman, Senior Adviser, International Relations, IT Reform, Cabinet Office, UK
2. “Security, Identity, Privacy, eID”
   Jan Timmermans, Policy Coordinator, Ministry of the Interior and Kingdom Relations, The Netherlands
3. “Cloud Computing”
   Iurie Turcanu, Chief Technology Officer, e-Government Center, Moldova

[Coffee break will be served during Breakout session]

11.30 -12.30

Panel 2: Social Media

This session will discuss the governance issues faced by governments with the increasingly pervasive use of social media for social, political and business purposes. These issues include:

• Threat of Social Media (e.g. Facebook and Twitter) to IT Security and Government
• Monitoring the use of social media by citizens
• Legal issues of social media
• Negotiating terms of use with social media service providers (e.g. Facebook)
• Who owns the information in social media websites e.g. who owns Google’s picture of my house?
• Social Media and democracy

Chair: Howard Jyan, Deputy Director, Department of Information Management Research, Development & Evaluation Commission, Executive Yuan, Taiwan

Speakers:

1. “Understanding On-line Indentity, Attitudes and Behavior”
   Dave Broster, Head of Information Society Unit, European Commission
2. “A Vision and Feasible Strategies of Social Media for the Public Sectors of Taiwan”
   Zhou-Peng Liao, Assistant Professor, Dept. of Public Administration, National Open University, Taiwan
3. “Social Media in Swedish Public Administration”
   Magnus Enzell, Senior Adviser, Department for ICT Policy, Ministry of Enterprise, Sweden

12.30 -13.45

LUNCH & NETWORKING (lunch provided)

Chair: Frank Leyman, Manager International Relations, Fedict, Belgium

[Frank will give instructions for lunch discussion before lunch.]

Lunch Discussion: Managing Vendor Relations

Delegates will discuss over lunch how to optimize government relationships with IT suppliers e.g. can governments come together to negotiate better prices with big IT companies.

13:45 -15.00

Panel 3: Big Data

This session will discuss how governments are managing the Big Data phenomenon created by the spike in the growth of both structured and unstructured data; and how they are unlocking new sources of economic value from the vast amount of data now available, through technologies such as analytics and initiatives such as Open Data.

Chair: Simon Sszykman, Chief Information Officer, Department of Commerce, USA

Speakers:

1. “Moldova Government e-Transformation Data Strategy”
   Stela Mocan, Executive Director, E-Government Centre, Moldova
2. “Big Data in Small Singapore”
   Amos Tan, Deputy Director, Government ICT Strategy & Performance Management, Infocomm Development Authority, Singapore
3. “Case Study of Visualized Business Register: How Small Data Can Become Big Data!”
   Mr Mehis Sihvart, Director, Centre of Registers and Information Systems, Estonia
4. Sheizaf Rafaeli, Director, Sagy Center for Internet Research, Israel

15.00 - 15.15

Managing Vendor Relations - Report Back

Chair: Frank Leyman, Manager International Relations, Fedict, Belgium

15.15 -15.30

BREAK

15.30 - 16.00

Breakout Session Report Back 1

Chair: Pierre Boucher, Deputy CIO, Canada

Facilitators:

1. Sue Bateman, Senior Adviser, International Relations, IT Reform, Cabinet Office, UK
2. Jan Timmermans, Policy Coordinator, Ministry of the Interior and Kingdom Relations, Netherlands
3. Iurie Turcanu, Chief Technology Officer, e-Government Center, Moldova

16.00 -17.00

Country Reports & Open Discussion 1

Chair: Larry Caffrey, Treasurer, ICA

17.00 -18.00

ADJOURN

(Buses will leave at 18.15h from the Hotel Lobby)

Israel Evening: Jerusalem’s Citadel & Eucalyptus Restaurant

Host: Ministry of Finance, Israel

09.00-10.00

Technology Vignettes (Live Demos)

The purpose of this session is to showcase the experimentation and deployment of innovative and emerging technologies in Government. We aim to stir the imagination of the audience by showing some exciting usage scenarios of leading edge technologies, or even technologies still in research labs today.

Chair: Benjamin Bienfait, Attaché, Ministry of Economy, Belgium

Speakers:

1. “eID in Canada”
   Pierre Boucher, Deputy CIO, Canada
2. “After 3.11, ICT for Disaster Response and Recovery”
   Satoshi Hashimoto, Director, & Toshiyuki Zamma, Advisor, Government Information Systems Planning Division, Administrative Management Bureau, Ministry of Internal Affairs and Communications
3. “M-Gov in Korea”
   Won-Seon Ko, Director, eGovernment Planning Team, National Information Society Agency, South Korea

10.00-12.00

Breakout Session 2: e-Government Service Delivery

The three breakout groups will discuss:

• Future of portals / self-service delivery
• Technology innovations driving service delivery
• Value and measurement of e-Government service delivery

Chair: Frank McDonough, ICA Life Member, USA

Facilitators:

1. Carolina Giliberti, Senior Assistant Deputy Minister, Service Canada, Canada
2. Gjergji Gjinko, Director of the Cabinet, Ministry of Innovation & ICT, Albania
3. Laura Simpson, Oversight Program Manager, Treasury Board Secretariat, Canada

[Note: Coffee break to be taken during discussion.]

12.00-13.00

Debate: Mobility and BYOD will Dominate the Government Workspace of the Future

With mobility becoming so endemic that BYOD (Bring Your Own Device) is becoming the norm, the debaters will argue the case for and against this “Consumerisation of IT” phenomenon in government work space.

Chair: Larry Caffrey, Treasurer, ICA

Debate:
1. Pierre Boucher, Deputy CIO, Canada
2. Dave Broster, Head of Information Society Unit, European Commission

13.00 -14.00

LUNCH & NETWORKING (Lunch Provided)

14.00 – 14.30

Breakout Session Report Back 2

Chair: Frank McDonough, ICA Life Member, USA

Facilitators:
1. Carolina Giliberti, Senior Assistant Deputy Minister, Service Canada, Canada
2. Gjergji Gjinko, Director of the Cabinet, Ministry of Innovation & ICT, Albania
3. Laura Simpson, Oversight Program Manager, Treasury Board Secretariat, Canada

14.30 -15.30

Country Reports & Open Discussion 2

Chair: Larry Caffrey, Treasurer, ICA

15.30-15.45

BREAK

15.45-16.30

Future Leaders’ Reports

Chair: Peter Bruce, Chairman, ICA

Future Leaders:

1. Eran Carmon, CIO, Ministry of Science & Technology & Ministry of Culture & Sport, Israel
2. Erik Jonker, Program Manager & Policy Coordinator, Ministry of Interior and Kingdom Relations, Netherlands
3. Laura Simpson, Oversight Program Manager, Treasury Board Secretariat, Canada

16.30-16.50

Conference Summary

Rapporteur: James Mackison, ICA Contributing Consultant, USA

16.50-17.15

Looking ahead to 47th ICA Conference in Lisbon, Portugal – Frank Leyman and Larry Caffrey

17.15-17.30

Conference Closing – Peter Bruce, Chairman, ICA

17.30-19.00

ADJOURN

(Buses will leave at 19.15h from the Hotel)

19.30

ICA Gala Dinner – Mercaz Shimshon-Beit Shmuel

Host: Mr. Michael Eitan, Minister of Improvement of Government Services, Israel

ICA Awards Ceremony (Shimon)