Ms. Alanna MacDougall

Alanna MacDougall

Director of Service Strategy

Alanna MacDougall has worked at Immigration Refugees and Citizenship Canada since 2002, and is currently the Director of Service Strategy. Prior to her current position she worked in the areas of citizenship policy and immigrant integration policy. Alanna has degrees in political science, linguistics, and immigrant settlement studies and has conducted academic research on the use of technology skills training in refugee camps as well as foreign-language accent as a barrier to labour market access.