ICA 42nd Conference

1. General Information
2. Conference Theme
3. Agenda
4. Welcome to Korea
5. Accompanied Persons Programme
6. Registration Form

The Republic of (South) Korea welcomes all members and guests to the 42nd Annual Conference which is being held this year in the Grand Hyatt Hotel, Seoul.

Delegates will find for their convenience the Conference Agenda and an on-line booking form. There is also an introduction to the beautiful country South Korea, the city of Seoul and its surrounding area which provides delegates with a wealth of information about the locality, its local amenities and full details of the Social and Accompanied Persons Programme.

ICA provides officials in national governments with a vehicle for addressing the key issues and emerging policies related to the development and implementation of e-Government and remains an international forum to support senior managers in the formulation of policies to improve the efficiency and effectiveness of government administration.

ICA therefore cannot not sit on the sidelines with respect to the Information Society. We are an interconnected world where each of us must play a role in shaping the vision and collaborating across jurisdictions. The 21st Century is truly a time of opportunity for government as the global community becomes a reality. At our 42nd Conference we will again have the opportunity to learn from and leverage the success of others.

Each year ICA's officers identify an issue of vital importance in the realisation of its objectives as the theme for its Annual Conference. This year its theme is to be 'Anticipating the Challenges of our Next Generations. Over three days more than 20 speakers, including guest Keynote speakers, from some 16 countries will attempt to ask the right questions and provide the answers, while more than 80 delegates from about 30 countries will each have the opportunity to add their knowledge and wisdom to this important issue.

The ICA 42nd Conference will provide us all with even more solutions for our interconnected world.

Anticipating the Challenges of Our Next Generations

Technology is both cause and solution to many of the great issues confronting governments today, and offers significant challenges to governments around the world. There is an urgent need to modernize both our outdated systems and ageing workforce in order to provide the world-class service that citizens demand.

The 42nd annual conference of the International Council for Information Technology in Government Administration (ICA) will explore the next generation of technology and what it requires of the people and new ways of doing business that will shape governments in the next decade. Representatives from more than 20 countries will address some of the technology challenges governments are facing and discuss possible solutions, including:

• The Emerging Challenges. The challenges for ICT in government that are emerging in the second decade of the Internet are considerably tougher than the low-hanging fruit of putting public information and services online and using IT to streamline operations. A major concern, for instance, is information security and ensuring the privacy of personally identifiable information, a goal that is often at odds with the imperatives of improving citizen customer service and increasing government transparency.
• The Intergenerational Workforce. Even as technology becomes increasingly sophisticated, the ageing management in most governments is struggling with the impact of having four generations in the workforce, particularly when their experience ranges from "digital natives" to mainframe systems engineers. The diverse workforce impacts the way we recruit and retain and re-train employees as well as how we deliver information to citizens. Are we building the skill sets we need? Are we leveraging the natural abilities-and essential skills-of the upcoming generation of "digital natives?"
• The Environmental Crisis. The threat of climate change worldwide is forcing governments to confront the reality that ICT is contributing as much as the airline industry to the carbon footprint. Environmental considerations will revolutionize ICT in the future, from imposing "Green IT" requirements on the acquisition and management of energy-efficient equipment to instituting energy-saving behaviours and effective recycling programs.
• New Technologies. ICA representatives from around the world will demonstrate some of the latest technologies their countries are using to address these issues and project successes. Plenary panel discussions will give participants a snapshot of things to come in the next decade and small-group breakouts will consider cross-jurisdictional and integrated service-delivery issues and alternative workplace initiatives.

Monday, 20 October 2008

09:00 - 12:30	Meeting of ICA Board and Program Committee
12:30 - 14:00	Welcome Lunch for ICA Officers Location: Hotel
14:00 - 17:00	Annual ICA Council Meeting Chair: Frank Leyman - ICA Chair, Belgium (Attendees: Board, Program Committee and National/Deputy National Representatives only)
17:00 - 17:30	Coffee Break
17:30 - 18:00	Welcome and Orientation Meeting for New Attendees Host: Martha Dorris - ICA Senior Advisor Larry Caffrey - ICA Treasurer
19:30	Welcome Reception: Grand Hyatt Hotel Introduction: Frank Leyman, Belgium: ICA Chair Host: Dr. Kim, Seang-Tae, the president of NIA (National Information Agency)

Opening Session

Tuesday, 21 October 2008

09:00	Conference Opening Chair: Frank Leyman, Belgium
09:10 - 9:30	Welcome Address: Sei-Hoon Won, Minister of Public Administration & Security (MOPAS)
9:30 - 10:15	Keynote Address: "Banishing Bureaucracy, Emerging e-Government, and What Next?" Moon Suk AHN: Professor, Korea University Description of Session: At the end of the last century, well-known scholars of public administration such as David Osborne proclaimed, "bureaucracy was banishing". The backlash against the inefficiencies of public bureaucracy had been evident in public management ever since. The emergence of e-government coincided with such sentiment and nations rushed to build e-government as it presented a solution to the problem with its vast technological potential. However, with slightly over a decade of e-government history, the initial enthusiasm about e-government seems to be waning as people did not see the kind of "revolution" that e-government promised in its early stage of development. At this important junction in e-government history, it is becoming increasingly clear that the future of e-government must be discussed and the direction for the "next generation e-government" be proposed. As Cyberspace came to expand over time to be a critical sphere of social activities and become the source of great efficiency and benefit, as well as, new kind of complex social problems and challenges, the government is coming under a new pressure to become effective in responding to the emerging problems of our global, knowledge-information society. It is, therefore, enormously important that the future state of e-government be discussed and re-examined as technology continues to present us with potential to meet the emerging challenges. This international conference on e-government aims to re-examine the meaning and role of e-government in our changing environment and attempts to offer a vision of the future of e-government.
10.15 - 11:00	Conference Photo/ Coffee Break First Session
11:00 - 12:30	Panel 1: Understanding the Emerging Challenges Chair: Ken Cochrane, Canada Description of Session: Chief Information Officers are in the unique position of being exposed to a broad range of needs and challenges faced by the enterprise or the government they serve. These needs certainly relate to technology but go beyond this domain into management of information, supporting service delivery, securing the enterprise and finding new ways to enable collaboration. This Panel will feature the CIOs of 4 national governments who will share their insights into emerging "Forces & Trends" that will challenge them and their governments over the course of the next 5-7 years. The panellists will share their insights and suggest how we might deal with these trends. Participants: 1 Where Egov is Going: 2020 Bruno Lanvin, INSEAD 2 Trends & Emerging Challenges in UK John Suffolk, CIO, UK 3 Trends & Emerging Challenges in New Zealand Laurence Millar, CIO, New Zealand
12:30 - 14:00	Buffet Lunch (provided)

Second Session

14:30 - 16:00

Breakout Session 1: The Future Role of the CIO Chair: Edwin Bruce, New Zealand Description of Session: In this session we will break into three facilitated groups (selected at random) to discuss one major challenge. This challenge will be answered from the perspective of the role of the Government CIO (or equivalent function) over the next five years to ensure that the challenge is understood, risks are mitigated and opportunities are taken advantage of. Each group will undertake the following with a report back due next day 1. Brief introduction from facilitator. (5mins) 2. Discuss characteristics of the challenge. (50 mins). List key characteristics. 3. Identify 3-5 action points to ensure that risks are mitigated and opportunities are taken advantage of. (60 mins) It will be interesting and informative to contrast each group's different perspective on the same challenge. Facilitators: 1 Thomas Menzel, Austria 2 Sharon Dawes, US 3 Pauline Tan, Singapore Note: Coffee will be served in breakout rooms.

Third Session

16:00-17:00	Panel 2: Next Generation's Challenges Chair: Darlene Meskell, USA Description of Session: The so-called "digital generation" is already changing the ways people use technology in their everyday lives. And this is only the beginning, as next-generation technology changes the ways we relate to one another and to government beyond recognition. This panel will discuss many ways young people around the world are using social media and mobile technology and how governments are leaning to harness these new forces to better serve citizens. Participants: 1 " Digital, Korea" Dr Sam Youl Lee, Professor at Yonsei University 2 "TBA" Steve Ressler, Young Government Leaders, USA 3 "TBA". Ales Dobnikar, Slovenia
17:00	Adjourn
19:30	Korean Evening:

Wednesday, 22 October 2008

Fourth Session

9:00 - 09:45	Keynote Address: Anthony Williams, NGENRA Chair: Martha Dorris, USA Description of session: The facilitator, or a nominated Rapporteur, will report back to conference the results of their group's deliberations from the previous day.
09:45 - 10:45	Panel 3:Sustainable ICT - "Green" Chair: TBA, Australia Participants: 1 "Impact Concerns in ICT procurement processes" Sweden 2 TBA 3 TBA, Australia
10:45 - 12:30	Breakout Session 2: Resolving More Next Generation Challenges Chair: Anna Lundbergh, Sweden Description of session: Delegates will once again split into three facilitated groups but this time to brainstorm three different major challenges in the move to transformational Government. In this session delegates choose which group to attend and again each challenge will be answered from the perspective of the role of the Government CIO (or equivalent function) over the next five years to ensure that the challenge is understood, risks are mitigated and opportunities are taken advantage of. Once again coffee will be served at group rooms. The format is the same as the previous breakout session, with a report back due next day; 1. Brief introduction from facilitator. (5mins) 2. Discuss characteristics of the challenge (50 mins). List key characteristics. 3. Identify 3-5 action points to ensure that risks are mitigated and opportunities are taken advantage of. (60 mins) Another highly interactive session aimed at the production of a 'roadmap' in tackling some of tomorrow's major challenges. Facilitators: 1 "Safeguarding PII, Data Protection, Loosing Data ": Christian Rupp, Austria 2 "Legal Differences": Jan Timmermans, Netherlands 3 "Flexible Workplace" Ronnen Brunner, Israel
12:30 - 14:00	Lunch (Provided)

Fifth Session

14:00 - 15:00	Vignettes: Advanced Technology: Chair: Mui Ken Chung, Singapore Description of session: The purpose of this session is to showcase the experimentation and deployment of innovative and emerging technologies in Government. We aim to stir the imagination of the audience by showing some exciting usage scenarios of leading edge technologies, or even technologies still in research labs today. Participants: 1 "Internet Voting" Estonia 2 "Second Life" Mui Ken Chung, Singapore 3 "RFID/USN Services in Korea" Dr. Daeyoung Kim, Professor at Information and Communication University 4 "Government Services Platform using SOA" Hon-Wei Jyun, Taiwan
15:00 - 1530	Report Back on Breakout Session 1: The Future Role of the CIO Chair: Edwin Bruce New Zealand.
15:30 - 16:00	Coffee Break
16:00 - 17:00	Highlights from Country Reports 1 Chair: Larry Caffrey, ICA Editor/Treasurer Description of session: This is a highly interactive session, unique to the ICA Conference, when the major activities in the Country Reports provided by each member country prior to Conference are highlighted and discussed in open session. All delegates have the opportunity to expand on, or raise any issue in these reports.
17.00	Adjourn for free evening

Thursday, 23 October 2008

Sixth Session

9:00 - 10:30

Panel 4: Social Networking, Chair: Philip O'Reilly, Ireland Description of session Participants: 1 TBA 2 TBA 3 "TBA" Matt Lane New Zealand

Seventh Session

10:30 - 11:00	Coffee Break
11:00 - 11:30	Report Back on Breakout Session 2: Resolving More Next Generation Challenges Chair: Anna Lundberg, Sweden Description of session: The facilitator, or a nominated Rapporteur, will report back to conference the results of their group's deliberations from the second breakout session of the previous day.
11:30 - 12:30	Highlights from Country Reports: 2 Chair: Larry Caffrey, ICA Description of session: A second interactive session to discuss the major issues contained in ICA Members' Country Reports.
12:30 - 14:00	Lunch (Provided)

Eighth Session

14:00 - 14:30	Study Groups Report Back Chair: Edwin Bruce, New Zealand Description of session: In this session the leaders or appointed rapporteur for each ICA Study Group reports on progress and work done on the ICA Study Group they are currently working on.
14:30 - 15:45	Panel 5: Case Study of Success Chair: Frank Leyman, Belgium Description of session In this panel session we have three examples of successful implementations of tools that have allowed tailoring of services towards different segments of the population. Portugal will talk about its new version of their citizen shop; Greece will give an overview of their tools to sense what the population wants and finally Paul Waller will talk about special actions in the city of London towards some excluded segments of their population. Participants: 1 "Citizen Shop" Mrs Anabela Pedroso, AMA, Portugal 2 "New tools for citizen using internet" Vasilis Koulolias, Greece, GOV2U 3 "The People that E-Government Forgot". Paul Waller, UK, City of London - video
15:45 - 16:15	Coffee Break

Closing Session

16:15 - 17:15	Chair: Frank Leyman, ICA Chair, Belgium Experiences Between Young Generations Speaker: Warren Hero, South Africa Conference Summary Rapporteur - Nachman Oron-Past ICA Chair, Israel Conference Closing Looking ahead towards the 42nd Conference: Introducing Brussels, Belgium
17:15	Adjourn for Gala Dinner
19:00	ICA Gala Dinner: Short tour of Seoul and Gala Dinner with Entertainment in a riverboat on the Hans River Award Ceremony: Chair; Edwin Bruce ICA Vice Chair, New Zealand

Top